We are different

“The hearing test here is very different and detailed! (Terry Baker, aged 68)”
“What excellent care. My hearing now is just brilliant. (Maurice & Sheila Pinniger)

Our testimonials are accurate, provided by real customers with consent. No financial agreement is involved

Choosing the right hearing clinic is probably one of the most important decisions you will make to improve your hearing. Sandgate Hearing is a science based, evidence based hearing practice operated by an independent audiologist.

How we help?

We regularly attend conferences, workshops and seminars. We study journals and research articles to bring you the latest developments in Hearing Science. Combining our detailed hearing test protocol with our hearing aid programming, we will help you hear better. Check our Google reviews and testimonials from this website. Here are some of our unique services.

Otoacoustic Emission Measures

Inner ear hair cells are responsible for converting sound waves into electrical nerve impulses. By stimulating the cochlear simultaneously with two pure tone frequencies, a special response will be generated by the inner hair cells. The test allows us to understand the hair cell condition along the cochlear. Many audiologists with diagnostic experience include this test as part of their testing protocol.

Speech Mapping

As part of the hearing aid fitting and verification process, we program and adjust hearing aids using the new Speech Mapping technique. A small microphone is placed in front of your eardrum to check and verify that the sounds are actually delivered to your ear the way it should be. By using this technique, we can see the hearing aid in action on a screen in real time. We then place the amplified speech within your hearing range. Many hearing clinics perform an older version of real-ear measurement for hearing aid verification.

Speech-In-Noise Test

Most hearing test procedures are performed in a quiet room. To understand your hearing system’s efficiency in background noises, the Etymotic Research’s Quick Speech-in-noise test can give us a scientific answer on how well you can hear outside our clinic. Most importantly, the results help us to find the right solutions for your hearing problems. Many hearing clinics perform speech test only in a quiet environment, not in noise.

Remove earwax before hearing test

Ear canals can be cleaned using a technique known as ear microsuction. During this 15 to 20 minute procedure, a trained and experienced audiologist uses a microscope to magnify the ear canal. Suction and specialized instrument is then used to manually remove any earwax buildup. No water is used in this procedure. Micro-suction differs from irrigation in that Micro-suction is carried out under direct vision. The procedure is widely used by ENT specialists. It is suitable for people with perforated eardrums.

Severe Hearing Loss Specialist

Clients with severe hearing loss have significant damage to the auditory nerves. Much of the ear’s inherent auditory processing has diminished, so the severe hearing loss client’s needs are different to clients with mild to moderate hearing loss. In order to maximise functional hearing for this unique type of hearing loss, every single step of the hearing assessment, the hearing aid selection and the hearing aid programming has to be carefully and accurately focused on to ensure the best outcome.

Why Choose An Independent Audiologist?

Not only are we a fully accredited provider, we are the only independent and 100% locally family-owned hearing clinic in Sandgate. We provide a full range of hearing services. That means we do not rely solely on hearing aid sales as our income. We provide accurate and honest advice to our clients. Three UK non-profit customer surveys from 2014 to 2019 showed independent providers rated the highest with a score of 84% compared to the three major, large organisations scoring 62%-69%.
We understand that different brand, model of hearing aids and the earmould design make adramastic difference in hearing aid behaviours, including in noisy environment. We do not have a preferred supplier which limits our choose. We take time to fit and adjust a hearing aid correctly so that it’s working to maximise your hearing.
We understand without a patient and attentive fitting service, you could get frustrated and give up on your aid, consigning it to the back of a drawer forever. It rarely happens with our clients.

What our clients say